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Customer Reviews.

service

4

Really happy with my service

12 January 2018

service

5

Felt valued throughout

12 January 2018

service

5

They did what I asked, the price was correct and my car was cleaned. Great

12 January 2018

sales

5

The staff at the Mini centre were very knowledgable, they helped us specify the options list and their advice focused on us as customers. Any questions they could not immediately answer were followed up quickly, nothing was too much trouble.

12 January 2018

service

3

The express service was offered to me so I did not sit down with a Mini representative but found when I got home that they had ignored looking at the spare wheel in the boot which is not usually found in Minis but which we had opted to purchase.

11 January 2018

sales

5

They are a great dealer, sorry, centre : ) There is one guy that works there who rubs me up the wrong way, I only mention this as in EVERY other dealer I have been in I would have only been able to say "there is one guy that works there that is OK".

10 January 2018

sales

5

Great turnaround speed and worked round our schedule

09 January 2018

service

5

Stuart was very knowledgeable and guided me through the process with ease.

09 January 2018

service

5

The staff are attentive and the workshop are well organised and efficient.

08 January 2018

service

5

Despite any issues there were, the service department did everything they could as quickly as possible to get me my car back as soon as possible.

08 January 2018

service

5

Efficient and helpful

08 January 2018

service

5

Booked car in for its annual service. Very quick at allocating me an appointment and a courtesy car was promptly available as requested. The advisor who served me was very friendly, caring helpful and professional in his work.

08 January 2018

sales

5

I found the whole overall experience fab .

03 January 2018

service

5

Very helpful as I couldnÂ’t pick my car up until the following day

02 January 2018

service

3

It took so long to sort my tyre out. We lost half a day basically sitting in a coffee shop nearby. Again I'd expect better of BMW. We could gave been given a courtesy car or given a lift hone. Plus my tyre insurance company couldn't be found.

02 January 2018

sales

5

Staff friendly but not pushy. Great product and great service.

01 January 2018

service

5

at every stage of the repairs i was kept updated and there was never an issue about fitting everything around my work hours

30 December 2017

service

5

Easy to book. Quick turnaround Comfortable seating and very good coffee.

30 December 2017

service

4

Efficient service

30 December 2017

service

5

Mike on service explained what service would be done.

27 December 2017

sales

5

I noticed a change in terms of finance deal after ordering car and mini kindly agreed to match this

27 December 2017

service

4

The wait was a little longer than expected, but all achieved to a high standard.

23 December 2017

service

5

It was perfect

22 December 2017

service

4

all the staff were very attentive. The waiting area is comfortable and the free coffee is great. The car was cleaned after the work completed, which is a nice touch.

22 December 2017

service

3

Because I had to take the car back to mini service because they did not have the part

20 December 2017

sales

5

I was always in the loop of what was going on again Brad was brilliant

20 December 2017

service

5

The staff couldn't be more helpful and friendly if they tried. I was amazed at the welcome I received when dropping the car off. Nothing was too much trouble. I was completely blown away by the birthday treat and I was made to feel 'special'.

20 December 2017

service

3

It took longer than I expected to identify the fact that you didn't have the correct part so I spent most of the day in Chester only to find I still need to come back - would have been better if the part required had been identified quicker

19 December 2017

service

5

As a single mum with very limited knowledge of cars it reassures me that my car is being maintained well.

19 December 2017

sales

5

The whole experience was fun, efficient, helpful and thoughtful.

17 December 2017

sales

5

Easy to arrange collection and drop off of vehicles. Sales executive I dealt with is always brilliant!

15 December 2017

service

5

Even got me back into Chester while car was being attended to and a few extra parts of servicing completed when I returned.

13 December 2017

sales

5

Requested a brochure online,Brad the sales guy followed up with call , deal done all good stuff!!

12 December 2017

service

5

Good service

12 December 2017

sales

5

Just enjoyed the whole experience

12 December 2017

service

4

Not all work was carried out due to a misunderstanding.

11 December 2017

service

5

Helpful staff.Came in for a minor repair to my boot mechanism, staff noted that my brake service was due soon so I was able to get that done at the same time, thus avoiding another appointment in the next few weeks.

11 December 2017

service

5

the staff

09 December 2017

service

5

No issues, went well. Kept me updated.

08 December 2017

service

5

Car was seen to and customer service is always very good at Haliwell Jones Chester. They keep you regularly updated on progress and if they have time have a chat and clean my Mini too.

06 December 2017

sales

5

Rachel Darcy is very valuable asset

05 December 2017

service

5

Halliwell Jones provided an excellent service and support in dealing with BMW regarding a fault with excessive wear of the rear brakes. The only issue was the length of time BMW took to respond over what clearly is a warranty matter

05 December 2017

service

5

Everything was efficient

05 December 2017

sales

5

Second car bought from this dealer.Very pleased with servicing and aftercare too so gave me confidence to purchase from them again.

04 December 2017

service

5

Staff went out of their way to make me feel looked after.

04 December 2017

service

5

Excellent service

02 December 2017

service

5

Staff always polite and very helpful

02 December 2017

sales

5

The car arrived on time Chris talked us through how it worked and even called me on the way home to make sure my phone was connected

30 November 2017

service

5

The service technician explain ed the fault.

28 November 2017

service

5

I believe that you can trust that all work will be carried out to a high standard and on time